Project Manager - Retail - Diebold, Inc. (Texas)
# Job Description
The Project Manager- Retail interfaces with individuals and groups that may be involved with a project installation. In this role you may be tasked with providing support to associates in deployment operations for retail and ; training and process direction to new associates; for project related deliverables and communications; customer satisfaction during the project; and maintaining updated and accurate project documentation In this position, the project manager - Retail will: - Typically manages Tier 2 projects and may manage Tier 3 projects - Billed work projects - Hardware installation projects - Internal infrastructure projects - Services projects (Integrated Services, Managed Services, OpteView, and Professional Services) - Serves as help chain for PCs, PSs, and APMs - Serves as first point of contact and escalation for assigned projects - Accountable for completion of projects deliverables within scope, schedule, and budget - Responsible for identifying, monitoring, and responding to project risks - Responsible for maintaining project governance documentation and project dashboard status - Conducts customer calls, internal calls with the PCs/IPSs/Mfg., and status calls with project teams - Manages resources and team members to meet the project objectives - Coaches and mentors associate project managers - Support the Manager Project Manager to create and maintain up-to-date processes and procedures, ensuring that they meet best business practices - Interface with internal organizations as to the needs and demands of projects assigned
# Job Requirements
* Bachelor’s degree in business administration / engineering or equivalent - In individual cases, an employee can be assigned to the described function if the necessary expertise was acquired otherwise - 3-5 years experience in Project Management role - PMI Certified Project Management Professional (PMP) is preferred - Knowledge & ability to apply best practices principles in project management environment - Highly self-motivated individual with excellent leadership, mentoring, customer relationship, facilitation and interpersonal skills - Ability to deliver complex projects and deal with difficult situations - Ability to work in a priority changing environment - Experience in writing informative documents, work instructions, and project proposals - Confident in calculating costs and margins; experience in P&L; preferable - Detailed knowledge of change management, risk management, setting up and initiating projects - Sound knowledge of the industry including customer processes and expectations - Broad technical understanding, preferably in IT - Good oral and written communicator with strong presentation skills - Must be detail oriented and organized - Team player - Good knowledge of Microsoft Project, Word, Excel, PowerPoint Visio, Adobe Acrobat
**Diebold Nixdorf, Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, genetic information, disability or protected veteran status.**
*Employee Type:* Full-Time
*Location:* Austin, TX
*Job Type:* Retail Management Strategy - Planning
*Experience:* 3 to 5 years
*Date Posted:* 12/9/2018
