Assistant Supervisor, Guest Arrival (Aquatica) - SeaWorld Parks & Entertainment (Texas)
Assistant Supervisor, Guest Arrival (Aquatica)
Aquatica San Antonio
This position is for our 2019 season.
Aquatica's operating schedule will begin in March and end in September.
Seasonal positions will support during our peak operation March through September and cannot exceed 180 days of employment.
You will only be allowed to apply for one position at a time.
Basic Requirements:
Must be at least 16 years old; Must be at least 18 years old for certain venues.
Must be able to provide approved footwear (e.g. approved non-slip shoes, steel-toed shoes, specified color requirements, etc.) upon first date of employment.
Must have a minimum of three (3) months park experience with no significant performance deficiencies within that period or equivalent 6 months external leadership industry experience.
Must be able to perform job duties/task and meet the minimum qualifications of the positions within the scope of supervision.
Must have a working knowledge of the English language with excellent verbal and written communication skills.
Provides excellent guest service to guests and ambassadors.
Must be able to walk and stand for long periods of time in extreme weather conditions.
Must be willing to work a flexible schedule that includes weekdays, weekends, evenings, and holidays.
Consistently practices safe work habits including, but not limited to, the use of personal protective equipment, lifting, and reporting of unsafe situations.
Must be willing to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards.
Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.
Duties and Responsibilities:
Responsible for supervising a shift within a specific outlet.
Responsible for performing job duties/tasks of positions within scope of supervision.
Establishes and maintains a positive atmosphere which ensures the highest level of ambassador performance and guest service while enforcing and complying with safety procedures and guidelines.
Supervises, trains, and counsels ambassadors while ensuring proper training and development in accordance with SEA guidelines; such as minor infractions (i.e. attendance, grooming, cash handling, etc.).
Accurately tracks ambassador labor to include daily scheduling and break management.
Complies with area opening and closing procedures and ensures all ambassadors complete tasks within a timely manner.
More Information
Park Name:
Aquatica San Antonio
Location:
San Antonio, TX
Requisition Number:
8162
Status:
Part Time
Pay Rate:
$10.51/hr.
Relocation Provided:
No
Closing Date:
1/7/2019 11:59 PM ET
