Mortgage Operations Support Technician I (Part-Time/Full-Time) - PennyMac (Texas)

Overview

+ Part-time (college students) or Full-time Administrative role for those seeking business exposure. Assigned administrative duties as needed to support the needs of a department. This role performs a variety of office services, for example, filing, data entry, and scanning. Support technicians provide professional and courteous support.

Job Description

+ Fills in on any team as requested by leadership

+ Routinely performs basic duties within Mortgage Operations

+ Provides excellent customer service by following through on all questions or requests

+ Completes work in accordance with performance standards

+ Follows instructions and responds to management direction

+ Demonstrates accuracy and thoroughness

+ Complies with all policies and procedures

+ Performs other related duties as required and assigned

+ Demonstrates behaviors which are aligned with the organization’s desired culture and values

+ Provide departmental support with entry level tasks Filing

+ Printing

+ Scanning and uploading documents

+ Review, update and preparing documents for mailing

+ Opening letters/ documents

+ Data Entry

+ Basic tasks that will become obsolete once automation has been completed

+ Reduce overtime and workload by assisting with simple tasks

+ Learn company systems

+ Complete classes as assigned by Supervisor / Manager specific to increasing mortgage knowledge and MS Office skills

Ideal Candidate will have the following:

+ Entry level proficiency in MS Office

+ Ability to learn and utilize other industry specific software

+ Good interpersonal and communication skills

+ Ability to organize and prioritize work

+ Must be self-motivated and solution-oriented

+ Must be a team player

+ Desire to learn

+ Detail-oriented with good organizational and follow-through skills

+ Ability to make decisions within set policy and procedures

Years of Experience:

0

Education:

High School Diploma/GED

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**Requisition ID** _18-8612_

**Location** _US-TX-Fort Worth_

**Position Type** _Regular_

**Category** _Administrative/Clerical_

**Education** _High School Diploma/GED_

**Years of Experience** _0_

* This article was originally published here