Digital Media Manager (Remote) - Service King (Texas)
Hiring position in the Dallas Metroplex
Position Title: Digital Media Manager
Department: Talent Acquisition
Reports To: Sr. Manager of Strategic Partnerships and Programs
Our Company:
For over 40 years, Service King has been a collision repair operator of choice, with 350 locations in 24 states with a mission to provide a secure, fulfilling workplace that motivates our teammates to deliver safe, superior repairs with excellent customer service.
Position Summary:
Join our highly progressive Talent Acquisition Team to help bring the Service King's EVP to life, This role will develop, implement, activate and manage social media channels, integrated branding and media throughout our digital career platform, including careers website, ATS, sourcing tools (LinkedIn, Indeed, ZipRecruiter). Additionally, this position will manage the partnership between TA, Marketing and our external vendors and media partners.
Responsibilities:
+ Execute progressive marketing and communication campaigns that build awareness of Service King's talent brand and create engaging, powerful and diverse talent pipelines
+ Manage our social media and digital media strategy through various channels including Facebook, Twitter, Instagram, LinkedIn, Glassdoor, Indeed, The Muse, etc.
+ Lead the creation and delivery of digital content through partnerships with our internal Marketing group
+ Ensure our careers site provides a best-in-class digital candidate experience to include design, consistent messaging, appropriate SEO usage, and a high visit to applicant conversion rate
+ Collaborate with the recruiting team and internal stakeholders to continually assess the effectiveness of recruiting channels and campaigns
+ Design and monitor key metrics to evaluate the effectiveness of talent branding efforts, social media and other talent attraction initiatives
+ Manage vendors related to the execution of employer branding initiatives, including stretching partnerships to meet goals while minimizing overall expense
+ Identify opportunities for efficiency and ways to improve our talent brand and candidate experience
+ Assist the Talent Acquisition Team with the roll out of new talent programs and other special projects to continually enhance the way we attract and develop the best talent for our teams
Competencies:
_Core Competencies:_
+ **Teamwork** – Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting
+ **Accountability** – Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for
+ **Results Driven** – Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted
+ **Sound Judgment** – Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely
+ **Customer Focus** – Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and
_Specialized Competencies:_
+ **Interpersonal Skills** – Ability to create positive interactions with customers
+ **Multi-Tasking** – Ability to work on and successfully complete many different task or projects at the same time
+ **Problem-Solving** – Ability to determine solutions to customer problems quickly and effectively
+ **Stress Management** – Ability to perform under pressure and in adversity
+ **Excellent Written and Verbal Communication** – Ability to provide clear, concise information in writing, via phone or in-person
Position Requirements
Preferred:
+ Minimum 3 years of experience in recruiting, vendor management, and/or data analytics with a proven relationship management capability
+ Strong executive/professional presence
+ Multi-task in a fast-paced, growing environment
+ Problem solving and identifying and implementing process improvements
+ Collaboration with multiple stakeholders both internal and external
+ Deliver outstanding customer experience
+ Outstanding attention to detail
+ Ability to build and maintain relationships across many levels
+ Excellent written and verbal communication skills
_Service King provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability._
**Requisition ID:** 21915
**Category:** Human Resources
**Job Type:** Full-Time
* This article was originally published here
