HRIS Support Analyst - Alliance Payroll Services (Texas)

HRIS Support Analyst - Alliance Payroll Services (Texas)

This is a multi-faceted Application Support role requiring interaction with our internal sales staff and tax department as new clients are added or existing clients add new services. You will also assist new clients with their transition to our payroll services. This position will also offer a tier 2-type level of customer service and support to our clients.

Assist clients with specialized reporting.
Verify accuracy of all client and employee data prior to the first live payroll.
Assist clients with the implementation of new services (ex: vacation/time off accruals, general ledger setup, etc)
Interact with clients on a regular basis to assist them with questions regarding HR features, on-boarding or employee self serve.
Desired Skills and Experience

Strong focus on customer satisfaction
Strong organizational and problem solving skills
Ability to multi task and meet deadlines
Proficient with Microsoft Office products (Excel, Word, etc)
Minimum 3 years payroll related experience preferred.
Knowledge of any of the following is helpful: Benefits, HR, Payroll, Timekeeping, General Ledger, SQL, Report Writing

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