Assistant Store Manager - AutoZone, Inc. (Texas)
Position Summary
The Assistant Store Manager (ASM) assists the Store Manager with leading company initiatives and ensuring maximum productivity, training and retaining high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectations. Assistant Store Managers exceed customer’s expectation by delivering a WOW! Customer shopping experience by Living the Pledge every day.
Position Responsibilities
+ Assists Store Manager with recruiting, supervising, scheduling, training and developing store personnel
+ Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence
+ Delegates and ensures store merchandising tasks are completed in a timely manner
+ Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
+ Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
+ Monitors cash flow, inventory and security control
+ Maintains sales productivity, store appearance and merchandising standards
+ Conducts and reviews all opening and closing procedures
+ Manages emergency situations and conduct proper emergency procedures
+ Follows proper accident procedures
+ Provides feedback regarding AutoZoner performance to the store manager, prepares Performance Evaluations and AutoZoner Action Reviews, as directed by the store manager
+ Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
+ Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
+ Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
Position Requirements
+ High School diploma or equivalent
+ ASE Certified preferred
+ Demonstrates high level of integrity
+ Excellent communication and decision making skills
+ Ability to drive customer service and excel in a fast paced environment
+ Maintain a positive environment that develops and engages teams and generates sales
+ Capability to manage, analyze and reconcile monthly P&L statements
* This article was originally published here