Customer Service Representative/Inside Sales - Clifford Power Systems, Inc. - Garland, TX
Clifford Power Systems is a company our employees are proud to work for, and our customers respect. We are built on 25 years of solid foundation within the energy industry based on financial stability, dependability, and sound business integrity. We stand strong as an organization that is thriving and looking towards future growth and leadership.
We are committed to be the preferred leader in the power generation industry. We are fulfilling this mission by providing our Customers with service above and beyond their expectations.
A Customer Service Representative is responsible for:
Supporting our existing customer base by managing planned maintenance agreement renewals, quoting repair work, and quoting additional services. Developing, maintaining, and improving relationships with existing and potential service customers.
Job duties include, but are not limited to:
Process Planned Maintenance Agreement (PMA) information in company accounting system including: services to be performed, site locations, equipment details, tax info and credit account info.
Process renewal agreements and make modifications as needed to existing contracts.
Prospect, qualify and quote repair work, warranty work and additional services to service customers.
Follow up with customers throughout the selling process, document communications in company CRM system.
Provide weekly contact & quote reports as well as customer follow up information to supervisor as requested.
REQUIREMENTS:
Proven selling ability & PC skills are required. PC Skills include experience with Microsoft Word, Excel and Outlook. Successful candidate will be required to work with Clifford Power Systems, Inc.'s CRM software .
In order to be successful, Candidate must:
Demonstrate strong attention to details
Demonstrate excellent phone etiquette through clear, concise verbal communication?
Have the ability to organize, prioritize and manage time efficiently
Have the ability to work directly with various leadership positions throughout the company
Be strongly driven by customer satisfaction and retention
Possess a strong sense of urgency & drive for success
Have a proven track record of closing sales, obtaining new business and maintaining strong customer relationships
Clifford Power Systems, Inc. is committed to providing a benefits package that strives to meet the needs of its employees and their dependents. Employees receive exceptional compensation and benefits with medical, dental and vision, 401(k), paid vacation, and paid holidays.
Clifford Power Systems, Inc . strives to be a professional, fun place to work and is proud to be an equal opportunity employer M/F/D/V.
Thank you for your interest!
Customer Service Representative/Inside Sales - Clifford Power Systems, Inc. - Garland, TX
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