Customer Service Representative - Randstad (Texas)
Customer Service Representative
job details:
+ location:Austin, TX
+ salary:$33,280 - $41,600 per year
+ date posted:Sunday, May 30, 2021
+ experience:Experienced
+ job type:Permanent
+ industry:Federal credit union
+ reference:AB_3658489
+ questions:amy.mcarthur@randstadusa.com512-814-4255
job description
Customer Service Representative
Are you passionate about helping others and customer service? Do you enjoy working in a fun and collaborative environment? If so this is the opportunity for you! We are looking to fill a Direct Hire Customer Service role for our client in north Austin. They are offering great pay and an excellent benefits package to the right candidate. If you have a solid work history with experience in customer support, and have a financial or banking background please submit your resume today!
Responsibilities
+ Assist members by phone with questions regarding their accounts.
+ Educate members on banking products and services.
+ Process basic financial transactions: transfers, check orders, loan payments.
The essential functions of this role include:
+ working weekends
Skills
+ Customer Service (1 year of experience is preferred)
+ Contact Center (1 year of experience is required)
+ Banking / Financial (1 year of experience is preferred)
+ Telephone Etiquette
+ Basic Computer Skills
Education
+ High School (required)
Qualifications
+ Years of experience: 1 year
+ Experience level:Experienced
Shift: First
Working hours: 8 AM - 5 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
* This article was originally published here
